summaryrefslogtreecommitdiff
diff options
context:
space:
mode:
authorHui Lan <lanhui@zjnu.edu.cn>2020-02-22 16:52:43 +0800
committerHui Lan <lanhui@zjnu.edu.cn>2020-02-22 16:52:43 +0800
commit12ce3a3d0d3d7ca2b035938a92c24f43b8840362 (patch)
tree664d8bc427a6c97bf743757d7d15dafea515b93e
parentcf7e4a5e062d17dd5efc86796b0d51b79853261c (diff)
spm-slides.tex: customer acquistition
-rw-r--r--spm-slides.tex5
1 files changed, 4 insertions, 1 deletions
diff --git a/spm-slides.tex b/spm-slides.tex
index 4489f69..ca709a1 100644
--- a/spm-slides.tex
+++ b/spm-slides.tex
@@ -322,7 +322,7 @@ Netscape versus IE in early days (mid and late 1990's).
\begin{itemize}
\item Netscape.
\begin{itemize}
- \item 1994. Mosaic Communications Corporation, then Netscape Communications. Mosaic Netscape 0.9, then Netscape Navigator 1.0. Over three-quarters of the browser market within three months of launching. Virtually no competitors.
+ \item 1994. Mosaic Communications Corporation, then Netscape Communications. Mosaic Netscape 0.9, then Netscape Navigator 1.0. Over three-quarters of the browser market within three months of launching. From 5 to 2000 programmers. Virtually no competitors.
\item 1995. IPO, market value of 2.9B. A highly innovative product. Thousands of employees.
\item 1997. Netscape Communicator: Netscape Navigator, Netscape Address Book, Netscape Mail and Newsgroups, and Netscape Composer.
\item 1998. BAD YEAR. Netscape Communicator 5.0 release delayed (and never released). Acquired by AOL for 4.2B.
@@ -561,10 +561,13 @@ The value of a network grows by the square of the size of the network.
Unable / unwilling to switch.
+Stealth lock-in. Free for the first three months.
+
Phone number.
Word processor.
+Customer acquisition.
%A record of the past activities for future reference.
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%