spm-slides.tex: the mindset of customer and programmer are different

1 files changed, 14 insertions, 2 deletions

diff --git a/spm-slides.tex b/spm-slides.tex
index 9acc64a..1bc77a1 100644
--- a/spm-slides.tex
+++ b/spm-slides.tex
@@ -496,7 +496,7 @@ Microsoft scores at 12.  Most companies, 2-3.
 
 
 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
-\foilhead{Creating Abstraction Layer for Programmers}
+\foilhead{Managers}
 
 Management styles:
 
@@ -519,10 +519,22 @@ Modern army: 7:1.
 Dolly Parton.
 
 
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+\foilhead{Customers}
 
 
-%A record of the past activities for future reference.
+``Customers Don’t Know What They Want. Stop Expecting Customers to Know What They Want.''  - Joel Spolsky.
+
+Iceberg Secret.
+
+They want to see pretty pixels.
 
+All about pixels.
+
+% ``Use scrawls for the icons on the toolbar until the functionality is there.'' - Joel Spolsky.
+
+
+%A record of the past activities for future reference.
 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
 %\foilhead{Choosing a license and applying it}