From 8e5ba76b97a5defe72a4fd9767d6195ea1014fc7 Mon Sep 17 00:00:00 2001 From: Hui Lan Date: Thu, 5 Mar 2020 19:44:10 +0800 Subject: spm-slides.tex: bad management. --- spm-slides.tex | 3 +++ 1 file changed, 3 insertions(+) diff --git a/spm-slides.tex b/spm-slides.tex index ddd4526..407fc5f 100644 --- a/spm-slides.tex +++ b/spm-slides.tex @@ -180,6 +180,8 @@ Infrastructures. \item Coercive techniques don't work. People should feel that their connection to a project, and influence over it, is directly proportional to their contributions. + \item Monetary and non-monetary motivations. Extrinsic motivation and intrinsic motivation. Overjustification Effect. + \item {\bf Goodhart’s Law} - when a measure becomes a target, it ceases to be a good measure. Example: customer retention, tester bug reporting. Danger: people game the system. \end{itemize} \item Set standards for communications. @@ -564,6 +566,7 @@ Modern army: 7:1. ``Even minor frustrations caused by using under-powered tools add up, making programmers grumpy and unhappy. And a grumpy programmer is an unproductive programmer.'' - Joel Spolsky. Dolly Parton. +Bad management: \href{https://www.joelonsoftware.com/2006/08/09/the-econ-101-management-method/}{Econ 101 management}. ``Management simply doesn’t know how to teach people to do better work, so they force everybody in the system to come up with their own way of doing it.'' %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% \foilhead{Customers} -- cgit v1.2.1