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diff --git a/spm-slides.tex b/spm-slides.tex index 12bc686..9cb87de 100644 --- a/spm-slides.tex +++ b/spm-slides.tex @@ -568,6 +568,8 @@ Dolly Parton. Bad management: \href{https://www.joelonsoftware.com/2006/08/09/the-econ-101-management-method/}{Econ 101 management}. ``Management simply doesn’t know how to teach people to do better work, so they force everybody in the system to come up with their own way of doing it.'' +In The Zone. + %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% \foilhead{Customers} |